Free Worldwide Shipping

Glove for Pet Grooming

14 reviews
100% of buyers enjoyed this product! 16443 orders
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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Catastics (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://catastics.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

14 reviews
100% of buyers enjoyed this product!
5 stars
(14)
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Buyer
Review
verifed buyer
22 Jun 2017 09:57

Excellent item! Perfect size! Received in 9 days!

verifed buyer
22 Jun 2017 09:56

Meets my expectations completely. Strongly recommended for this price

verifed buyer
22 Jun 2017 09:55

it brushes and pick hair so good i recommend

verifed buyer
22 Jun 2017 09:53

excelente calidad funciona perfecto

verifed buyer
22 Jun 2017 09:52

Llegaron bien a tiempo recomendado buen producto

verifed buyer
22 Jun 2017 09:50

Exactly as described! Works perfectly for helping de-shed your pet, I didn't realize how much loose fur my dog had! Definitely will buy more as gifts for friends!

verifed buyer
22 Jun 2017 09:49

aún no lo pruebo

verifed buyer
22 Jun 2017 09:35

plus efficace pour les poil s de chats que les poils de chiens

verifed buyer
22 Jun 2017 09:35

The glove is fine. Pets are happy

verifed buyer
22 Jun 2017 09:22

perfecto he sacado dos gatos más en pelo

verifed buyer
27 May 2017 09:28

order came quickly: ordered on 24th of april, arrived on 12th of may. the product is exactly described in the photo. i recommend this store

verifed buyer
27 May 2017 09:28

The product is super i am really happy. On the picture it is dirty because a I used it. I recommend this product. Thank you Also delivery was fast.

verifed buyer
27 May 2017 09:25

Pleased with the purchase. The goods came fairly quickly in three weeks.

verifed buyer
27 May 2017 09:07

cuando llegó y toqué las puas pensaba q no funcionaria y me lleve una sorpresa!

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